​​Effective Date: June 14, 2026

​Returns and Exchanges

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Returns and exchanges may be accepted within 30 days of purchase for new, unused merchandise in original packaging and accompanied by a valid receipt.

The following items are non-returnable:

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• Drilled bowling balls
• Customized products
• Plugged or modified equipment
• Special-order items
• Clearance or closeout merchandise
• Gift cards
• Used merchandise

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Payment

Payment is required before products are released or services are completed.

Special orders, custom work, drilling services, and repair services may require payment in advance.

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Pickup Policy

Customers will be notified when products or services are ready for pickup.

Items left unclaimed for more than 45 days after notification may be subject to storage fees of $5 per month and may be considered abandoned property.

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Service Approval

Customers are responsible for reviewing measurements, layouts, and drilling instructions before work begins.

Approval of work authorizes Benchmark Pro Shop to proceed with requested services.

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Accuracy of Information

Customers are responsible for providing accurate contact information, measurements, and special instructions.

Benchmark Pro Shop is not responsible for delays or issues caused by inaccurate customer information.

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Product Availability

Certain products may be unavailable or discontinued without notice. In such cases, customers may be offered alternative products or refunds where applicable.

 

Website Use

Users agree to use this website for lawful purposes only and not to interfere with the operation, security, or functionality of the website.

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Changes to Policies

Benchmark Pro Shop reserves the right to update these Terms & Conditions at any time without prior notice. Continued use of our website or services constitutes acceptance of any revisions.

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DISCLOSURE STATEMENT

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• At Benchmark Pro Shop, we believe in honesty, transparency, and providing our customers with accurate information regarding our products and services.

• Please read the following disclosures before purchasing products or services from our shop.

 

Bowling Ball Performance

• Bowling ball performance varies from bowler to bowler. Factors such as bowling style, rev rate, speed, axis rotation, lane conditions, oil patterns, maintenance, and skill level all affect ball reaction and overall performance.

• No bowling ball, layout, or fitting service can guarantee specific scores, averages, strikes, tournament results, or competitive success.

 

Ball Maintenance Services

• Services including cleaning, polishing, resurfacing, wet sanding, box finish restoration, and oil extraction are designed to help maintain bowling equipment.

• Results may vary based on the age, condition, coverstock type, and oil saturation of the bowling ball. While these services may improve performance, Benchmark Pro Shop does not guarantee restoration to original factory specifications.

 

Custom Drilling Services

• Drilling layouts and fitting recommendations are based on information provided by the customer and our professional experience.

• Customers are encouraged to review all measurements, layouts, and drilling instructions before work begins.

 

Product Availability

• Certain products may require special ordering from manufacturers or distributors. Availability, delivery times, and inventory levels may vary and are subject to change without notice.

 

Product Images and Colors

• Product photographs displayed on our website are provided for reference purposes. Actual colors, finishes, and appearances may vary due to manufacturing differences and screen settings.

 

Pricing

• Prices, promotions, services, discounts, and product availability may change without prior notice.

 

Manufacturer Warranties

• Any manufacturer warranty is provided solely by the manufacturer. Warranty claims must follow the manufacturer's policies and procedures.

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Educational Information

• Any information, recommendations, coaching tips, fitting advice, or equipment suggestions provided by Benchmark Pro Shop are intended for educational purposes and should not be interpreted as guarantees of performance or results.

 

DISCLAIMER

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Effective Date: June 14, 2026

• By purchasing products, scheduling services, or using this website, you acknowledge and agree to the following:

 

No Performance Guarantee

• Benchmark Pro Shop does not guarantee specific bowling scores, averages, strike percentages, tournament finishes, or performance improvements from any product, service, drilling layout, fitting recommendation, coaching advice, or equipment purchase.

 

Assumption of Risk

• Bowling is a physical activity that carries inherent risks. Customers assume full responsibility for the use of any products purchased from Benchmark Pro Shop and for participation in bowling-related activities.

 

Equipment Use

• Customers are responsible for the proper use, care, maintenance, and storage of all bowling equipment.

• Benchmark Pro Shop is not responsible for damage resulting from misuse, abuse, neglect, accidents, improper storage, or modifications made after purchase.

 

Lane Damage and Bowling Center Equipment

• Benchmark Pro Shop is not responsible for damage caused by bowling center equipment, ball returns, lane surfaces, pinsetter machinery, transportation, airline travel, shipping, or third-party handling.

 

Limitation of Liability

• To the fullest extent permitted by law, Benchmark Pro Shop shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of products, services, or information provided by the shop.

 

Website Information

• Information provided on this website is offered in good faith and is believed to be accurate at the time of publication. However, Benchmark Pro Shop makes no warranties regarding completeness, accuracy, reliability, or suitability of the information provided.

 

Third-Party Products

• Benchmark Pro Shop is not responsible for manufacturer defects, recalls, warranty decisions, shipping delays, or actions taken by third-party manufacturers, distributors, or service providers.

 

Personal Property

• Customers are responsible for their personal belongings while visiting our shop. Benchmark Pro Shop is not responsible for lost, stolen, or unattended personal property.

 

Acceptance of Terms

• By using our website, purchasing products, or receiving services from Benchmark Pro Shop, you acknowledge that you have read, understood, and agreed to this Disclaimer.

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